Skip to content

25 Products

Explore products
Product suiteLow code / no code

25 enterprise products.One unified AI platform.

Every product is AI native, deeply integrated with the others, and built for enterprise scale. No stitching. No silos. No compromise.

25
Enterprise products
1200+
AI features
2500+
Automation use cases
Family 016 products

Enterprise Service Management

AI Powered GRC

AI Powered Governance, Risk & Compliance

Unify governance, risk management, and compliance across 200+ global regulatory frameworks in a single, audit ready module.

Explore AI Powered GRC
  • 200+ global framework support (SOX, SOC2, HIPAA, etc.)
  • Continuous control monitoring and testing
  • Risk register and treatment workflows
  • Policy lifecycle management
  • Automated evidence collection for audits
  • AI powered vendor risk and third party due diligence
  • Risk based, IIA aligned audit planning and management
  • One click AI compliance reports from uploaded evidence
  • Bow tie mapping of risks, controls, and consequences
  • AI generated findings, root cause, and remediation plans
  • Incident management with regulatory breach notification
  • Configurable risk appetite and tolerance breach alerts
  • MCP server exposing live risk and compliance data to AI clients
  • Centralized evidence storage with object storage linkage
  • Executive dashboards for risk posture and audit performance
AI Powered ITSM

AI Powered ITSM

100+ AI features

AI driven ITIL 4 & ITIL 5 compliant service management that streamlines the entire service lifecycle.

Explore AI Powered ITSM
  • Incident Management
  • Service Request
  • Service Catalogue
  • CMDB
  • Problem Management
  • Change Management
  • SLA Management
  • Knowledge Management
  • Service Portfolio
  • Release Management
  • Autonomous incident triage and routing
  • AI powered root cause analysis
  • Predictive change risk scoring
  • SLA automation and escalation
  • Self service knowledge base with AI search
  • AI Powered Form Builder, Workflow, Reporting Microservices
AI Auditor Suite

AI Auditor Suite & Service Management AI Studio

100+ AI capabilities

End to end AI coverage across every ITSM and ESM domain: 21 specialist AI Auditors, a Cross Auditor Correlation Engine, major incident prediction, change risk scoring, and knowledge gap intelligence in one platform.

Explore AI Auditor Suite & Service Management AI Studio
  • 21 specialist AI Auditors: SOX, HIPAA, GDPR, SOC 2, FedRAMP, ISO 27001, PCI DSS v4.0, HITRUST, DORA, ISO 22301
  • Cross Auditor Correlation Engine: causal chains and compound risks across all 21 domains
  • Major incident predictor: 87% accuracy, 2–6 hour early warning, 45% P1 event reduction
  • Automated incident classification: 92%+ accuracy, 75% triage time reduction, instant routing
  • Change risk scoring (0–100) with CAB recommendation engine and conflict detection
  • AI generated change plans: implementation, rollback, test, release, and compliance documentation
  • Knowledge gap detection and automatic KB article generation: 3× faster, 68% deflection lift
  • Problem management AI: candidate detection, duplicate matching, and batch root cause analysis
  • Capacity & workforce forecasting: 90 day horizon, bottleneck analysis, attrition risk modelling
  • Proactive anomaly monitoring with compound risk scoring across infrastructure and process layers
  • AI resolution enrichment with approval workflow and continuous training feedback loop
  • 70% audit prep time reduction · 40% MTTR reduction · 3.2× faster compliance readiness
AI Powered ITAM

AI Powered IT Asset Management

50+ AI features

Complete visibility across software licenses, hardware assets, and their lifecycle, with built in compliance enforcement.

Explore AI Powered IT Asset Management
  • Asset Life Cycle Management: Procurement to Decommission
  • Discovery
  • Hardware Asset Management
  • Software Asset Management
  • Governed Software Delivery & Deployment
  • Software License Compliance with Normalization and Auto Software Cataloging
  • Asset Forecasting
  • Preventive and Predictive Maintenance
  • Contract Management
  • Vendor Management
  • Shadow IT & Prohibited Software Detection
  • Warranty, Subscription & Renewal Tracking
  • Risk Analysis
  • Cloud & SaaS Asset Spend Optimisation with Licence Rightsizing
  • AI Powered Asset Refresh Forecasting and Budget Planning
  • End of Life and End of Support Tracking with Automated Remediation Alerts
AI Form Builder

AI Powered Form Builder

Build enterprise forms, surveys, and automated workflows with AI assistance. No coding required.

Explore AI Powered Form Builder
  • AI generated form layouts from plain language descriptions
  • Conditional logic and branching workflows
  • Enterprise survey and feedback management
  • Dynamic field validation and data enrichment
  • Integration with ITSM, HRMS, and third party systems
  • Multi step approval workflows embedded directly in forms, with no external BPM tool required
  • Role based form access control: restrict fields, sections, or submissions by user role or team
  • Real time response analytics dashboard with AI extracted themes and sentiment scoring
  • White label form portal with custom branding, domain, and email notification templates
  • Offline capable mobile form capture with background sync on reconnect
  • Drag and drop field library with 40+ field types: grids, matrices, signatures, file uploads, and ratings
  • Multilingual form support with AI assisted translation across 50+ languages
  • Electronic signature capture with tamper evident audit trail and legally binding certification
  • Form versioning and rollback: publish new versions without losing historical response data
  • Scheduled and triggered form dispatch: automatically send forms based on events, dates, or workflow outcomes
  • SLA aware escalation on form submissions: automatically escalate overdue approvals or incomplete responses
  • Prefill and automatically populate fields from CMDB, HRMS, or CRM records to eliminate duplicate data entry
  • Embedded form analytics with funnel drop off analysis, completion rate trends, and time per field heatmaps
  • GDPR compliant data retention policies: automatically purge responses after configurable retention windows
  • Webhook and API integration: push form submissions to any downstream system in real time
AI Workflow Engine

AI Workflow Engine

Design, deploy, and orchestrate stateful AI workflows across your enterprise, powered by LangGraph with cyclic graph execution, human in the loop gates, and 500+ integration connectors.

Explore AI Workflow Engine
  • Visual Workflow Designer: drag and drop canvas with 100+ prebuilt node types and live preview
  • LangGraph State Machine Engine: stateful, cyclical multi agent orchestration with checkpoint persistence
  • AI Agent Nodes: embed and orchestrate AI agents as first class workflow steps with model selection
  • Conditional Branching & AI Routing: LLM evaluated rules for dynamic path selection
  • Human in the Loop (HITL) Gates: approval checkpoints with SLA enforcement and escalation
  • Parallel Branch Execution: concurrent workflow branches with fan out, fan in, and merge synchronisation
  • Event driven Triggers: webhook, cron, AI signal, and enterprise event source triggers
  • Subworkflow Composition: nest and reuse workflows as building blocks across the enterprise
  • Error Handling & Retry Logic: configurable retry policies and circuit breaker patterns
  • Workflow Version Control & Rollback: immutable history with one click rollback
  • Real time Execution Monitor: live step by step visualisation with latency telemetry
  • Integration Connectors Library: 500+ prebuilt connectors to REST APIs and enterprise apps
  • Role based Workflow Governance: designer, publisher, and executor roles with ownership
  • Immutable Audit Trail: cryptographic log of every workflow execution for compliance
  • SLA Tracking & Breach Alerts: per workflow SLA targets with predictive alerting
  • Multitenant Workflow Isolation: namespace separated workflows with cross tenant governance
  • AI powered Workflow Optimiser: analyses patterns and suggests latency and cost improvements
  • Natural Language Workflow Generation: describe a process in plain English; AI builds the graph
Family 026 products

AI & Automation

Agentic Studio

Agentic Studio

Design, deploy, and orchestrate enterprise AI agents, from simple automations to multi agent workflows, with no engineering required.

Explore Agentic Studio
  • No Code / Low Code AI Agent Builder
  • Multi LLM Provider Support
  • Visual Decision Graphs
  • Intelligent Human Escalation
  • RAG Powered Knowledge Base
  • Cloud Connector Crawling
  • MCP (Model Context Protocol) Integration
  • Live Chat with AI Routing
  • Orchestrator Agents
  • Voice & Video Capabilities
  • External Platform Integrations
  • Enterprise RBAC
  • Multitenant Workspace Isolation
  • Agent Performance Analytics with Conversation Quality Scoring
  • Scheduled & Event Triggered Agent Execution with Retry and Audit Logging
Voice AI Agent

Voice AI Agentic Application

Agentic voice AI

Deploy autonomous voice agents that listen, reason, and act, handling enterprise calls end to end across support, sales, and operations without scripts or IVR trees.

Explore Voice AI Agentic Application
  • Real time speech to text with subsecond latency
  • Context aware, multi turn conversational reasoning
  • Autonomous task execution across CRM, ITSM, and ERP systems
  • Natural, low latency text to speech with emotion and tone control
  • Multilingual and accent adaptive voice understanding
  • Barge in and interruption handling for natural conversations
  • Live sentiment and intent detection during calls
  • Human in the loop escalation with full context handoff
  • Call transcription, summarization, and analytics dashboards
  • Telephony integration: SIP, Twilio, and enterprise PBX systems
  • RAG grounded responses from product manuals, FAQs, compliance documents, and enterprise knowledge
  • Skill based escalation routing with warm transfer and callback protection
  • PCI DSS pause and resume recording controls with automatic PAN and PHI redaction
  • DTMF capture and locale aware parsing for secure verification, dates, numbers, and currency
AI Powered Observability

AI Powered Observability

150+ AI features

Full stack visibility across multicloud estates, databases, storage, app servers, and microservices, with AI generated architectures, compliance audits, and intelligent correlation.

Explore AI Powered Observability
  • Multicloud Monitoring: AWS, Azure, GCP, Oracle Cloud & OpenStack
  • Database Monitoring: PostgreSQL, MySQL, MS SQL, Oracle & MongoDB
  • Storage Monitoring: Dell EMC, HPE, IBM, NetApp, Pure Storage & Hitachi
  • App Server Monitoring: Tomcat, WebLogic, WebSphere, JBoss, IIS, Node.js & PHP-FPM
  • Service Performance: Live Microservice Golden Signals & SLO Management
  • Discovery & Dependency Mapping
  • AI Cloud Architects generating cost estimated architectures with IaC
  • Cloud Auditors with framework mapped compliance (CIS, SOC 2, PCI DSS, HIPAA, GDPR, NIST)
  • Cost Anomaly Detection with AI generated optimization recommendations
  • AI Database Assistant with an 11-tool diagnostics suite
  • Network, IPAM & Synthetic Monitoring
  • Intelligent Alerting & Incident Response
  • AI Assisted Operations Intelligence
AIOps & AI Log Mgmt

AIOps and AI Log Management

120+ AI features

Ingest every log your enterprise produces, cluster it with AI into the patterns that matter, correlate anomalies into a single root cause, and resolve recurring failures automatically.

Explore AIOps and AI Log Management
  • Universal Log Ingestion: Syslog, Cloud, Kubernetes & Application Logs
  • Multi Source Event Ingestion: APM, Network, Synthetic & ITSM Tools
  • AI Powered Log Analysis & Pattern Detection
  • AIOps Event Correlation & Noise Reduction
  • Root Cause Correlation Engine
  • Temporal Correlation of Deployments, Changes & Event Bursts
  • Confidence Scored Root Cause Candidates
  • Predictive AIOps & Automated Remediation
  • Governance, Retention & Compliance
  • Distributed Trace and Span Aware Correlation
  • Multichannel Alert Routing and Escalation
  • Field Level PII Redaction and Masking at Ingestion
AI Powered Automation

AI Powered Application and Infrastructure Automation

Approval gated execution

AI assisted script generation, governed endpoint execution, and measurable operational outcomes across Windows PowerShell and Linux Bash environments.

Explore AI Powered Application and Infrastructure Automation
  • AI generated PowerShell and Bash scripts from a plain language purpose and requirements
  • Governed skill library with typed parameters, risk levels, elevation flags, and version history
  • Target population preview with hostname, OS, and Satellite Client availability before every job
  • Blast radius percentage control that caps execution to a deliberate share of the population
  • Dry run mode that simulates a full job with zero endpoint contact
  • Mandatory human approval gate with full script, target, and risk context
  • Per endpoint execution results with exit codes, stdout, and stderr
  • Immutable audit trail mapped to SOC 2, PCI DSS, ISO 27001, and HIPAA
  • AI security analysis and validation before any script is saved
  • Scoped external API keys for ServiceNow, Jira, monitoring, and CI/CD integrations
  • Scheduled automation jobs with cron based triggers and dependency chaining
  • Role based skill access control with team level execution permission policies
  • Real time execution dashboards with success rate trending and failure root cause tagging
AI Powered DEX

AI Powered Digital Employee Experience

250+ automation rules

Continuously compute a composite DEX score from real endpoint telemetry, then apply 250+ governed automation rules to resolve conditions before they generate a service desk ticket.

Explore AI Powered Digital Employee Experience
  • Composite 0–100 DEX score built from Device Performance, Application Health, Connectivity, and Sentiment pillars
  • 250+ governed automation rules across 8 trigger categories and 40+ specific trigger types
  • Per endpoint AI analysis with experience summaries and ranked recommended actions
  • Help Desk AI Copilot that turns plain English questions into safe, read only fleet queries
  • AI generated executive briefings that translate telemetry into board ready language
  • AI Tool Adoption Intelligence tracking Copilot, ChatGPT Enterprise, and Claude usage against industry benchmarks
  • Hardware failure forecasting, crash spike detection, and Wi-Fi/VPN/DNS anomaly triggers
  • Every rule governed by a three step wizard, blast radius caps, cooldown windows, dry run, and rollback
  • Visual Flow Designer for multi step orchestration with native Jira and ServiceNow integration
  • DEX peer benchmarking, VDI/external network path attribution, and scoped external API access
  • Digital Adoption Journeys with In App Walkthrough Analytics
Family 034 products

People & Assets

AI Powered HRMS

AI Powered Human Capital Management (HRMS)

One AI native platform across every HR domain, from intelligent recruitment and AI Video Interviewing to People SWOT generation, predictive attrition, and a 24/7 conversational HR chatbot.

Explore AI Powered Human Capital Management
  • Core People Management: unified employee record from hire to retire
  • Absence Management: country specific entitlements, AI anomaly detection
  • Performance and Development: AI Goal Generator, People SWOT, 360 synthesis
  • Recruitment: AI Video Recruiter with agentic interview dispatch
  • Case Management: intelligent categorisation, routing, and SLA prediction
  • Expense Management: OCR receipt capture, policy violation detection
  • Skill Management: live skills inventory, gap analysis, career pathway AI
  • Corporate HR Policy Generator by Country: jurisdiction aware, automatically updated
  • Onboarding & Offboarding People: AI orchestrated task plans, day one scoring
  • HR Analytics: predictive attrition, workforce demand forecasting, DEI insights
  • Employee Self Service Conversational Chatbot: 24/7, voice enabled, multi intent
  • AI Video Recruiter: profile to JD matching and agentic video interview links
  • Payroll & Benefits Integration: multicurrency, multi entity payroll linkage
  • Workforce Planning & Headcount Modelling: 90 day forecasting, scenario builder
AI Powered EAM

AI Powered Enterprise Asset Management

35+ AI features

Manage physical enterprise assets at scale, from procurement to decommission, with AI optimized maintenance scheduling.

Explore AI Powered Enterprise Asset Management
  • Asset lifecycle management: procurement to decommission
  • Predictive maintenance scheduling from IoT sensor telemetry
  • Automated asset depreciation and valuation
  • Maintenance work order management and technician dispatch
  • Asset location and condition tracking across sites
  • AI failure risk scoring across the asset estate
  • Repair versus replace analysis based on total cost of ownership
  • Contract, warranty, and vendor lifecycle management
  • Compliance and audit ready asset registers
  • Native integration with CMDB and ITSM
  • Energy consumption monitoring and sustainability reporting
  • Spare parts and inventory management with AI demand forecasting
  • Mobile field technician app with offline asset inspection and barcode scanning
  • AI Powered Asset Criticality Scoring with Business Impact and Downtime Cost Modelling
AI Powered Patch Mgmt

AI Powered Patch Management

50+ AI features

Continuously scan, prioritize, and deploy patches across the entire enterprise infrastructure with zero manual orchestration.

Explore AI Powered Patch Management
  • Automated patch discovery and classification
  • Risk based patch prioritization with AI
  • Phased rollout and rollback capabilities
  • Compliance reporting for audit readiness
  • Integration with CMDB and ITAM
  • Continuous discovery across Windows, macOS, Linux, servers, and cloud workloads
  • Change impact prediction across dependent devices, applications, and business services
  • Smart maintenance window recommendations based on usage and device health
  • AI generated remediation guidance and natural language patch reporting
  • Closed loop post remediation verification with pending reboot awareness
  • Third party and open source library patching across application stacks
  • Zero day and critical CVE emergency fast track deployment workflow
  • Patch SLA enforcement with automated escalation and breach alerting
  • Executive and board level compliance patch posture dashboards
  • Multitenant and MSP patch orchestration with per client policy segmentation
AI Powered EPVM

AI Powered Endpoint Vulnerability Management

40+ AI features

Discover, assess, and remediate endpoint vulnerabilities continuously with AI driven prioritization based on real risk, not just CVSS scores.

Explore AI Powered Endpoint Vulnerability Management
  • Continuous, hybrid agent and agentless vulnerability discovery
  • Seven signal AI Priority Engine (KEV, CVSS, EPSS, exposure, criticality, age, patch availability)
  • Explainable score breakdowns for every ranked vulnerability
  • CISA KEV two person integrity governance for exception requests
  • AI Remediation Engine with mandatory human approval gates
  • Configuration drift detection and governed self healing
  • AI powered compliance gap analysis against CIS Benchmarks, NIST CSF, and ISO 27001
  • Natural language queries over live vulnerability data
  • Executive AI briefings generated from live fleet telemetry
  • Rank change badges that surface shifts in the threat landscape
  • Device criticality scoring weighted by business impact
  • Structured exception management with owners, controls, and expiry
  • Closed loop, post remediation verification
  • Native SIEM, ITSM, CMDB, and identity integration
  • Evidence based reporting for analysts, operations, auditors, and executives
Family 047 products

Business Services

AI Powered PPM

AI Powered Program & Project Management

150+ AI features

Align programs, projects, and resources with strategic goals. AI driven forecasting flags risks before they derail timelines.

Explore AI Powered Program & Project Management
  • Portfolio level resource optimization
  • AI project risk prediction
  • Budget forecasting and tracking
  • Milestone and dependency management
  • Executive dashboards and reporting
  • Agile, Waterfall, Hybrid, Scrum, and Kanban delivery frameworks
  • Professional Services Automation with billable utilization and project costing
  • Resource capacity planning, skills matching, and utilization forecasting
  • Program level governance with RAID logs, stage gates, and health scoring
  • Portfolio prioritization aligned to strategic goals and OKRs
  • Time tracking, timesheets, rate cards, and budget to actual controls
  • Risk, issue, assumption, and dependency management with escalation workflows
  • Scenario planning for what if staffing, schedule, and budget changes
  • AI generated status reports, forecasts, and stakeholder communications
AI Powered PDLC & SDLC

AI Powered PDLC & SDLC

Develop Enterprise Products and Software using B2B Vibe Coding using any of your chosen LLM Models like Anthropic, OpenAI, Gemini and Custom Models. Every Product Manager, Designer, Engineer, Tester, and Release Manager are partnered with dedicated AI agents, revolutionising traditional workflows into AI empowered collaborations.

Explore AI Powered PDLC & SDLC
  • AI Agent for Product Manager: PRD Generation
  • AI Agent for Designer: Design Pattern Generation
  • Requirement Analysis Agent
  • Architecture Agent
  • Frontend, API & DB Code Generation Agents
  • Unit Test Code Generation Agent
  • Code Documentation & Validation Agents
  • Code Repository Agent
  • QA Agent: Test Case Generation & Execution
  • Bug Detection with Auto Reroute to Engineering
  • Deployment Agent: Automated Deployment Pipeline
  • Production Release to Feature Buckets
AI Code Analysis

AI Powered Code Analysis

35+ languages

Enterprise AI platform that reviews every PR in <30 seconds, enforces 837 architecture rules, scans for security vulnerabilities, measures technical debt, and generates one click AI fixes, powered by OpenAI, Anthropic, Gemini, and Grok.

Explore AI Powered Code Analysis
  • Multi LLM Engine: OpenAI for code review, Anthropic for security, Gemini for complexity, Grok for summarization
  • AI Code Review: inline comments, quality score, and executive PR summary in under 30 seconds
  • Multilayer Security Scanning: SAST, secret detection, dependency CVE audit, container scan, and taint analysis
  • Taint Analysis: AST powered data flow tracking from HTTP inputs to SQL executors and shell calls (94% true positive rate)
  • 837 Rule Architecture Analysis: scalability, security, performance, layering, design patterns, and naming conventions
  • AI Fix Suggestions: context aware diff patches with plain English explanation and one click apply
  • Code Complexity Analysis: cyclomatic and cognitive complexity with AI refactoring guidance
  • Code Duplication Detection: anchor pair clone detection with AI extract function suggestions
  • Technical Debt Management: continuous AI quantification across 5 debt categories with priority scoring
  • Quality Gates: PASS / FAIL / WARN / INCONCLUSIVE evaluated on every PR against configurable thresholds
  • DORA Metrics: deployment frequency, lead time, MTTR, and change failure rate benchmarked against Elite/High tiers
  • AI Vision Analysis: GPT-4 Vision and Claude Vision analyze architecture diagrams, UI screenshots, and ER schemas
AI Powered CSM

AI Powered Customer Support Management

Deliver proactive, AI augmented customer support across every channel, from first contact to resolution, at enterprise scale.

Explore AI Powered Customer Support Management
  • Omnichannel case management: email, chat, voice, social, and portal unified in one queue
  • AI suggested resolutions: KB grounded recommendations reduce handle time by up to 60%
  • Real time customer sentiment analysis: tone and intent scoring throughout every interaction
  • Predictive escalation management: AI flags at risk cases before SLA breach occurs
  • Customer self service portal with conversational AI: 24/7 resolution without agent involvement
  • Automated case classification and routing: AI assigns category, priority, and team in milliseconds
  • AI generated case summaries and closure notes: instant context for agents picking up transferred cases
  • Customer 360 view: full interaction history, sentiment trend, and account health across all touchpoints
  • Proactive outreach automation: AI triggers notifications and remediation offers before customers report issues
  • SLA enforcement with automated escalation chains and manager notifications
  • AI powered CSAT and NPS analysis: theme extraction and trend identification across survey responses
  • Knowledge gap detection: unresolved case clusters automatically generate KB article drafts
AI Powered Facilities

AI Powered Facilities Service Management

Digitize and automate facilities operations, from space management to maintenance requests, across all enterprise locations.

Explore AI Powered Facilities Service Management
  • Space planning and occupancy analytics: real time utilization heat maps from badge and sensor data
  • Predictive maintenance scheduling: AI failure risk scoring prevents unplanned downtime
  • AI generated work orders: automatically prioritized by criticality, SLA, and technician availability
  • Vendor and contractor management: performance scoring, onboarding workflows, and spend controls
  • Energy and sustainability tracking: AI anomaly alerts and carbon footprint dashboards
  • Room and desk booking with AI demand forecasting for hybrid work space rightsizing
  • Compliance and inspection management: automated checklists with regulatory audit trails
  • Asset condition monitoring: IoT integrated sensor feeds with threshold triggered work orders
  • Visitor and access management: AI assisted preregistration, ID capture, and entry logs
  • Cost centre allocation: automated facilities chargeback and budget to actual reporting
  • AI generated facilities insights: executive briefings on utilization trends and cost opportunities
  • Mobile app for facilities teams: offline capable inspection, photo evidence, and QR/barcode scanning
AI Powered Field Service

AI Powered Field Service Management

Dispatch the right technician with the right skills to the right location, optimized in real time by AI routing algorithms.

Explore AI Powered Field Service Management
  • AI optimized scheduling and dispatch: skill, proximity, parts availability, and SLA weighting
  • Real time technician tracking with ETA prediction and customer push notifications
  • Mobile technician app: offline capable with job details, asset history, and parts lookup
  • Intelligent parts and inventory management: AI demand forecasting and automatic replenishment
  • SLA tracking and automated escalation: breach prediction triggers redispatch before violations occur
  • AI generated job summaries and resolution notes: capturing work performed, parts used, and next steps
  • Customer communication automation: appointment confirmations, arrival alerts, and post visit satisfaction surveys
  • Asset and equipment service history: linked to CMDB and EAM for full lifecycle context
  • Predictive field service planning: AI recommends preventive visits based on asset failure risk scores
  • Contractor and third party workforce management: credentialing, job assignment, and performance scoring
  • Billing and time capture integration: automated work order costing and invoice generation
  • Field analytics dashboards: first time fix rate, utilization, travel time, and customer satisfaction trends
AI Powered Vendor Mgmt

AI Powered Vendor Management

Centralize and govern every vendor relationship, from onboarding and risk assessment to contract management and performance tracking.

Explore AI Powered Vendor Management
  • Vendor onboarding and due diligence: AI guided questionnaires with automated document verification
  • Third party risk scoring: continuous AI scoring across financial, cyber, compliance, and operational dimensions
  • Contract lifecycle management: AI extracted obligations, renewal alerts, and clause deviation flagging
  • Vendor performance scorecards: KPI tracking with AI generated trend analysis and improvement recommendations
  • Spend analytics and consolidation: AI identifies overlap, redundancy, and negotiation leverage across the portfolio
  • Regulatory compliance monitoring: automated checks against GDPR, SOC 2, ISO 27001, and DORA requirements
  • AI powered vendor risk reports: one click executive summaries from uploaded evidence and questionnaire responses
  • Incident and breach notification tracking: vendor SLA obligations and regulatory reporting timelines
  • Preferred vendor catalogue with AI assisted selection based on risk profile, capability, and pricing
  • Renewal and expiry management: automated workflows triggered by contract milestones and risk threshold changes
  • Audit trail and evidence repository: centralised storage linked to GRC for third party audit coverage
Family 052 products

Others

SN AI Studio

ServiceNow Management AI Studio

Build, deploy, and manage enterprise AI agents on ServiceNow without writing code. The fastest path from AI concept to production.

Explore ServiceNow Management AI Studio
  • No code AI agent builder for ServiceNow
  • Prebuilt AI models for ITSM/ITAM/GRC
  • AI model training and tuning interface
  • Performance monitoring and governance
  • Integration with 200+ enterprise systems
  • 150+ AI Features and agentic use cases across ServiceNow operations
  • 21 specialist AI Auditors with continuous compliance monitoring
  • Multi LLM and custom LLM/SLM support with model by use case configuration
  • RAG powered enterprise knowledge grounding across ServiceNow records and business content
  • Human approval checkpoints, audit trails, and explainable agent decisions
SN Agentic

ServiceNow Agentic Implementation

Implement ServiceNow's five core ITSM modules (Incident, Problem, Change, Service Request, and Service Catalog) with specialized Consulting, Architecture, and Implementation Agents.

  • Consulting Agent: discovers current state processes, requirements, pain points, and implementation priorities
  • Architecture Agent: designs the ServiceNow data model, integrations, roles, workflows, and module dependencies
  • Implementation Agent: configures, tests, documents, and prepares the solution for controlled deployment
  • Incident Management: categorisation, assignment, prioritisation, impact, urgency, SLAs, and major incident workflows
  • Problem Management: recurring incident analysis, root cause analysis, known errors, workarounds, and change linkage
  • Change Management: standard, normal, and emergency changes with risk, approvals, CAB, testing, and rollback
  • Service Request Management: fulfilment workflows, approvals, assignment groups, SLAs, notifications, and tasks
  • Service Catalog: catalog structure, item definitions, variables, policies, approvals, and user experience
  • Cross module ITIL design connecting incidents, problems, changes, requests, catalog items, SLAs, and knowledge
  • AI generated implementation playbooks, configuration guidance, test scenarios, migration checklists, and documentation
  • Human review checkpoints for process owners, architects, administrators, and implementation leads
  • Go live readiness support covering UAT, cutover planning, training handover, and post launch stabilization
Get started

See the unified platform in action

Tell us which products matter most to your teams and we will walk you through them on one AI platform.

Contact sales